Executive Hospitality: Leaders in Service providing Service to Leaders

Our clients are market leaders and we are passionate about their success. First Contact is at the very heart of that shared success.

First Contact is the pre-eminent executive hospitality services group corporations come to when they need an enduring service-centric solution. We have pioneered an all-inclusive managed solution for a highly personalised "concierge style" service.

The service model centres on a full-suite managed front office operation, ensuring that visitors are received in a world-class service envirnoment. Our team enhances our cleints' commitment for a superior customer experience by incorporating a "first impressions...lasting impressions" approach.

We value-add with a range of hotel services managed by renowned career professionals that promote a service culture in your organisation.

Competitively priced, partnering with us enables our clients to focus on their core business with the confidence that all facets of their vistior management is facilated by hospitality service professionals.

If you share our passion for service excellence, we would value the oportunity to demonstrate the impact First Contact will make to impress your hard-earned customer base.

You can reach James Armstrong in our Melbourne office on +61 3 9020-5755 or view his profile for more information.